Important information for your use of our website.
Last updated: 1/1/2026
This Privacy Policy describes how your personal information is collected, used, and shared when you visit coverpointinsurance.com (the “Site”).
Personal information we collect.
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, geolocation, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using certain technologies, including:
“Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. You can refuse to accept cookies by changing your browser settings, but this may limit access to parts of a Site. If you don’t adjust your browser settings to refuse cookies, our Sites will place and use cookies.
“Log files” track actions occurring on the Site and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
“Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
In addition, if you pay your bill or make another form of financial transaction with the Site, we collect certain information from you, including your name, billing address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Purchase Information.”
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Purchase Information.
How we use your personal information.
We use your Personal Information to communicate with you, provide products and services, process financial transactions, provide you with information, verify your identity and prevent fraud, security and analytics, and/or advertising relating to our products or services.
In particular, we use Device Information that we collect to help us improve and optimize our Site (for example, by generating analytics about how visitors browse and interact with the Site and to assess the success of our marketing and advertising campaigns).
Sharing your personal information.
We share your Personal Information with third parties to help us provide a better experience. We may share your information with service providers who assist us with website creation and administration, surveys, technical support, payment processing, or to fulfill your request for services. Additionally, we may share information with companies that we have partnered with to offer or enhance products and services. For example, we use Google Analytics to help us understand how our visitors use the Site. You can read more about how Google uses your Personal Information here:
You can also opt-out of Google Analytics here:
https://tools.google.com/dlpage/gaoptout
We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful requests for information we receive, or to otherwise protect our rights.
Texting.
Mobile Opt-in, SMS Consent, and phone numbers collected for SMS communication purposes will not be shared with any unaffiliated third parties for marketing purposes.
By providing us with your mobile number, you give us and others texting on our behalf permission to send you account-related text messages, account verification messages, account alerts, and multi-factor authentication messages in conjunction with the services you have requested, including but not limited to payment reminders and notifications. Additionally, with your consent, we may also send you marketing messages. Any personal information collected through the text message service will be used in accordance with our Privacy Policy. By providing us with your mobile number, you agree you have ownership rights or permission to use the number given to us. The number and frequency of messages will vary by account and the services you have with us. Message and data rates may apply to each text message sent or received, as provided in your mobile telephone service plan (contact your provider for pricing plans).
To opt-out, text STOP to any text message we send you. An opt-out confirmation message will be sent back to you. To request support, text HELP to any text message we send you, call us at (937) 345-1001, email us at or visit our website at https://coverpointinsurance.com/. We may terminate the text messaging program at any time, with or without notice. Wireless carriers are not liable for undelivered or delayed messages. Please also see our Terms and Conditions for additional information.
Behavioral advertising.
As described above, we may use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. You may opt-out of targeted advertising by visiting:
Facebook: https://www.facebook.com/ads/preferences/
Google: https://adssettings.google.com/
LinkedIn: https://www.linkedin.com/psettings/advertising
Bing: https://choice.microsoft.com/
Additionally, you can opt-out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal here:
Social media.
We have official pages on social media platforms like Meta/Facebook/Instagram, X/Twitter, YouTube, and LinkedIn. When you engage with us there, we may gather information such as your likes, interests, and preferences. Social media companies may collect and share information about you with us.
Posts on our social media pages—including pictures, comments, suggestions, or complaints—are visible to other users. Avoid sharing sensitive personal or confidential information in your posts. Please review the privacy policies of our social media partners when using those platforms.
Do not track.
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
If you are a European resident, you have the right to access the Personal Information we hold about you and to ask that your Personal Information be corrected, updated, or deleted. If you would like to exercise this right, please contact us.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example, if you request information through the Site) or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
Data retention.
When you interact with the Site, we will maintain your Personal Information for our records unless and until you ask us to delete this information.
Changes to our policy.
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. When we do, changes will be effective by posting them to our website (www.coverpointinsurance.com). Any changes to our policy will become effective when posted, unless indicated otherwise. You are responsible for periodically visiting this Site and viewing the Privacy Policy to check for any changes.
Contact us.
For more information about our privacy practices, if you have questions or if you would like to make a complaint, please contact us by email at or by mail using the details provided below:
3610 Pentagon Boulevard, Beavercreek, OH 45431
