Important information for your use of our website.
SMS consent communication.
The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
Types of SMS communications.
If you have consented to receive text messages from CoverPoint Insurance, you may receive messages related to the following:
- Appointment reminders
- Follow-up messages
- Billing inquiries
- Promotions or offers
Example: “Hello, this is a friendly reminder of your upcoming appointment with CoverPoint Insurance on [Date] at [Time]. You can reply STOP to opt out of SMS messaging from CoverPoint Insurance at any time.”
Message frequency.
Message frequency may vary depending on the type of communication. For example, you may receive up to 2 automated SMS messages per week related to your appointments/billing, etc.
Example: “Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account status.”
Potential fees for SMS messaging.
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
Opt-In method.
You may opt in to receive SMS messages from CoverPoint Insurance in the following ways:
- By marking the box designated for SMS registration/text messaging to consent to receive messages located on the CoverPoint Insurance contact information page.
Opt-Out method.
You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
Help.
If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us 937-345-1001.
Additional options.
If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.
Standard messaging disclosures.
- Message and data rates may apply.
- You can opt out at any time by texting “STOP.”
- For assistance, text “HELP” or visit our Privacy Policy and Terms and Conditions pages.
- Message frequency may vary
